Privacy policy

Last Updated: September 14, 2026

INTRODUCTION

Welcome to sadhuonline.com.

This Privacy Policy explains how SADHU NIGHT WEAR & FASHION, operating the online store sadhuonline.com, collects, uses, processes and discloses personal information when you visit our website, use our Services, make a purchase, or communicate with us.

For the purposes of this Privacy Policy, “we,” “us,” and “our” refer to SADHU NIGHT WEAR & FASHION.

Our online store is powered by Shopify, which provides the technology and services that enable us to operate our online store.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you use our Services, we may collect personal information that identifies you or can reasonably be associated with you.

Depending on how you interact with our website, we may collect:

Contact Information

  • Name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Payment and Transaction Information

  • Payment method
  • Transaction details
  • Payment confirmation
  • Order details
  • Products purchased, returned, exchanged or cancelled

Payment card information may be processed by our payment service providers. We do not need to store your complete payment card details ourselves when the payment is processed through a third-party payment provider.

Account Information

If you create an account, we may collect information such as your account details, preferences and settings.

Communications

When you contact us regarding an order, product, return, refund or any other enquiry, we may collect the information you provide in that communication.

Device and Usage Information

We may automatically collect information about the device and browser you use to access our website, including IP address, browser type, network information and information about how you interact with our website.

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly From You

We collect information when you:

  • Create an account
  • Place an order
  • Contact us
  • Subscribe to communications
  • Submit information through our website
  • Request a return, refund or exchange

Automatically Through Our Website

We may automatically collect certain information through cookies and similar technologies when you browse or use our website.

From Service Providers

We may receive or process information through service providers that help us operate our website, process payments, provide customer support, analyse website activity, or fulfil and deliver orders.

From Third Parties

We may receive information from third parties where permitted by applicable law and where necessary to provide our Services.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

Processing Orders

We use your information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Process returns, refunds and exchanges
  • Send order confirmations and updates
  • Provide customer support

Improving Our Services

We may use information about how customers interact with our website to improve our products, website functionality and shopping experience.

Marketing and Promotions

Where permitted by applicable law and where appropriate, we may use your information to send promotional communications about our products, offers and services.

You may opt out of promotional communications at any time using the unsubscribe option provided in those communications.

Security and Fraud Prevention

We may use information to help protect our website, customers and business against fraudulent, illegal, unauthorised or harmful activity.

Communication

We may use your contact information to respond to your enquiries, provide customer support and communicate with you about your orders or Services.

Legal and Regulatory Requirements

We may use and disclose personal information where necessary to comply with applicable laws, regulations, legal processes or valid requests from government or law-enforcement authorities.

4. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These may include:

  • Shopify, which provides the technology and platform used to operate our online store.
  • Payment service providers, to process payments and transactions.
  • Courier and shipping partners, to deliver orders and process returns where applicable.
  • Technology and IT service providers, who help us operate and maintain our website.
  • Customer support and service providers, where necessary to assist customers.
  • Analytics and marketing service providers, where applicable and permitted by law.
  • Government authorities or legal bodies where disclosure is required by law.

We do not sell your personal information as a regular business practice.

5. RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify.

Shopify may collect and process certain personal information relating to your use of our store in order to provide, maintain and improve its services.

Information submitted through our store may be processed by Shopify and other service providers in accordance with their applicable privacy policies.

For more information about how Shopify handles personal information, please refer to Shopify's applicable privacy policies.

6. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our website and improve the shopping experience.

Cookies may also be used by Shopify and certain third-party services that support our website.

You may be able to control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, services or platforms.

If you visit a third-party website through a link on our website, that website's privacy policy and terms will apply.

We are not responsible for the privacy practices, security or content of third-party websites.

8. CHILDREN'S PRIVACY

Our Services are not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us using the contact details below.

9. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary to:

  • Provide our Services
  • Process and maintain order records
  • Provide customer support
  • Comply with applicable legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements and policies
  • Protect our business and customers

The actual retention period may vary depending on the type of information and the reason for which it was collected.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information, subject to applicable legal requirements.
  • Request information about how your personal information is used.
  • Opt out of certain promotional communications.

To exercise any applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. MARKETING COMMUNICATIONS

If you receive promotional emails or other marketing communications from us, you may unsubscribe at any time by using the unsubscribe option included in the communication.

Even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as orders, payments, shipping, returns or refunds.

13. INTERNATIONAL DATA TRANSFERS

Because our website is powered by Shopify and may use third-party service providers, your personal information may be processed or stored in countries outside India.

Where required by applicable law, appropriate safeguards may apply to such transfers.

14. DATA PROTECTION COMPLAINTS

If you have any concern, question or complaint regarding our handling of your personal information, please contact us using the contact information below.

We will review and respond to your request within the timeframe required by applicable law.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services or applicable legal and regulatory requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. CONTACT US

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

SADHU NIGHT WEAR & FASHION
Website / Store: sadhuonline.com
Email: [email protected]
Phone: +91 92743 69964

Business Address:
Shop No. A Wing G-35, MTG Mall,
Rangoli Chowkdi, Velanja,
Surat, Gujarat – 394180, India